Reference

How gasbos Handles Your Personal Information

When you open an account with gasbos, you share personal details with us — and this page explains exactly what we collect, why we collect it, and how we keep it safe.

Account data handled with careDANA, OVO, GoPay wallet info protectedNo data sold to third partiesRetention limits applyYour access rights respected
gasbos How gasbos Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Support If you want to know what personal data gasbos holds on your account, or if you need to correct any detail, start a live chat session from inside your account dashboard. Our support team handles data access requests and can escalate to the privacy team on your behalf.
Email Privacy Request For formal data requests — including account deletion, data export, or a written record of what information we hold — send an email through the contact address listed in your account settings. We aim to respond to documented privacy requests within the timeframe required by applicable rules.
Account Settings Panel Some privacy actions do not require contacting support at all. Inside your account settings you can update contact details, change the e-wallet number linked to your OVO or GoPay, and review the communication preferences we use when sending account notifications to your registered address.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

From the moment you link your DANA wallet through to the point a withdrawal lands back in your GoPay account, your data passes through secured connections. Here is what we keep consistent on our side.

Encrypted Data in Transit

All data exchanged between your device and the gasbos platform travels over SSL-encrypted connections. This covers login credentials, the OTP verification step when you access your account, and payment reference numbers passed between our system and your DANA, OVO, or…

Cookie Use and Control

We use session cookies to keep you logged in while you browse the lobby and functional cookies to remember display preferences. Analytics cookies help us understand which pages see the most use.

Account Access Security

Your account is protected by password and a one-time PIN sent to your registered number each time a new device requests access.

Data Retention Limits

We keep your account records for as long as your account is active and for a defined period after closure, as required by applicable financial and compliance rules.

Third-Party Data Sharing

Personal data goes only to the service providers needed to operate your account — payment processors for your e-wallet transactions, identity verification services when a withdrawal requires confirmation, and fraud-prevention systems.

Requesting Changes or Deletion

You have the right to ask us to correct inaccurate information or, subject to applicable legal retention requirements, to delete your account data. Requests go through live chat or email.

Your Privacy Questions on gasbos

These are the questions we hear most often about how we handle account data, cookie tracking, e-wallet details, and your rights as someone who holds a gasbos account in Indonesia.

We collect the details you enter during registration — name, email, phone number — plus the e-wallet identifier you use to link DANA, OVO, or GoPay. After registration, session logs, device type, and IP address are recorded automatically each time you access the platform.

We share data only with the service providers needed to run your account: payment processors for DANA, OVO, and GoPay transactions, identity verification services when a withdrawal needs confirmation, and fraud-prevention systems. None of those parties may use your data for unrelated purposes.

Your DANA, OVO, or GoPay account number is stored in encrypted form and accessed only when a deposit or withdrawal is being processed. It is never displayed in full on our pages, and it is never passed to third parties outside the specific payment transaction it relates to.

Yes. Open a live chat from inside your account or send a request via the email address in account settings. We will confirm your identity first — usually through the OTP process already linked to your registered number — then provide a summary of the personal data we hold.

Account records are retained for a set period after closure, as required by applicable financial and compliance rules. Transaction logs for DANA, OVO, and GoPay payments remain on file for audit purposes during that window, then are deleted on schedule. The exact period depends on the rules applicable in your region.

We use session cookies to maintain your login, functional cookies to hold display preferences, and analytics cookies to understand which lobby pages see the most activity. You can block or clear cookies through your browser settings at any time. This will not affect your account data or transaction history.

When a withdrawal is requested, we confirm that the e-wallet number provided — whether GoPay, OVO, or DANA — matches the one registered to your account. In some cases, an additional identity document check is required. The step is visible inside the withdrawal flow before you confirm the amount.

You can request corrections through account settings or by contacting support via live chat or email. Deletion requests are handled subject to applicable legal retention requirements — some transaction records must be kept for a defined period. We will explain what can and cannot be removed at the time of your request.

Session data — pages visited, time spent, device type — is collected while you are logged in. This helps us identify technical issues and understand which game categories, such as live casino tables or crash games like Aviator, see the most use. This data is not sold and is reviewed only at an aggregated level for platform improvements.

Start with live chat inside your account — it is the fastest path to our support team, who can escalate any privacy-related issue directly. For written documentation of a formal request, use the email contact in your account settings. We aim to acknowledge every privacy inquiry and confirm the next step within a reasonable timeframe.